By John Joseph
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Bolt blocks South Africans, Nigerians ordering fake rides, restricts intercountry requests. Ride-hailing platform Bolt has taken measures to block users in South Africa who were ordering fake rides in Nigeria, causing frustration and financial loss for Nigerian drivers. The move comes after several videos and screenshots emerged online, showing South Africans ordering Bolt rides in Nigeria from their own country, purely to cause disruption. The incident sparked widespread outrage on social media, with many Nigerians calling for action to be taken against the individuals responsible. Bolt promptly investigated the matter and took steps to prevent further incidents.
“We take incidents of this nature very seriously and are committed to ensuring the safety and security of our drivers and passengers,” a Bolt spokesperson said. “We have blocked the accounts of users in South Africa who were found to be ordering fake rides in Nigeria and have restricted intercountry requests to prevent similar incidents in the future.”
The spokesperson added that Bolt is working closely with authorities to identify and prosecute those responsible for the fake ride orders. Nigerian drivers who were affected by the fake ride orders expressed relief that Bolt has taken action to address the issue. “We appreciate Bolt’s prompt response to this matter,” said one driver. “We can now focus on providing safe and reliable transportation to our passengers without the worry of fake ride orders.”
The incident highlights the need for ride-hailing platforms to have robust systems in place to prevent and detect fraudulent activity. Bolt has assured its users that it is committed to providing a safe and secure platform for all users. In related news, Bolt has also announced that it will be implementing additional security measures to prevent similar incidents in the future. These measures include:
Enhanced verification processes for new users Increased monitoring of ride requests Improved reporting mechanisms for drivers and passengers Collaboration with authorities to prosecute individuals responsible for fraudulent activity
Bolt’s actions have been welcomed by the Nigerian public, who appreciate the company’s commitment to ensuring the safety and security of its users.